Cancellation Policy

Refund & Cancellation Policy At Dolly’s, our workshops are crafted with care and a sprinkle of creative magic. As a small independent business, we operate with a non-refundable policy to help protect the time, materials, and preparation that go into each session, and to ensure our workshops can continue to flourish. We’ll always do our very best to make sure your creative experience goes ahead exactly as planned. In the rare event that something unforeseen occurs (a power cut, snowstorm, or the occasional runaway glue gun), we’ll offer an alternative date or a full refund, whichever feels right for you. Please note that bookings are non-transferable, and refunds cannot be given for cancellations. Your place is confirmed once full payment has been received. ⸻ Group Bookings Gather your friends, family, or favourite creative companions and join us for a private workshop at Dolly’s. Payment for your workshop will be taken in full. If you need to make any changes, we’re happy to accommodate adjustments up to two weeks before your workshop. After that, numbers can’t be amended, but if someone can’t make it, another guest is welcome to take their place. Once your booking is complete, you’ll receive a confirmation email, your official Dolly’s invitation to an afternoon (or evening) of creativity and good company.